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Patient Care Coordinator

At Loudoun Sports Therapy Center we put patient care first and are looking for someone who has a strong interest in helping others and has a strong sense of community.

Qualities that are important for this position include: a friendly, outgoing personality, ability to multitask, great organization skills, the ability to work well on a team.


Job Duties will Include:

  • Your main responsibility is to manage patients and handle their objections to receiving care.
  • Management of the schedule

Other Job Duties will Include:

  • Welcoming patients as they arrive
  • Answering Phones
  • Scheduling patients
  • Ensuring that patients attend their appointments
  • Collection of patient payments
  • Management of our call log
  • New patient intake/communication
  • Weekly reports
  • Maintain a clean front office and waiting room
  • Verification of Insurance Benefits
  • Explanation of Benefits to newly evaluated patients
  • Handling the sales process to help patients get fully signed up for care
  • Scheduling patients after their evaluation
  • Patient Billing – correct collection of patient responsibility
  • Data Entry – you need to be proficient with Microsoft Office Products, Google Products and basic data entry
  • Filing Insurance Claims

Instructions for Applying:

In your email,

  • Include ‘PCC-FB@LSTC’ in your subject line.
  • Attach Resume
  • Attach a complete cover letter addressed to Ms. Marie Pié. Include the following:
    • Place the code, ‘PCC-FB@LSTC in the top left corner
    • Tell me 3 reasons why you would be a good fit for the position

Within 18 hours of applying, be on the lookout for another email with further instructions.

CLICK HERE to apply or send and email to

Insight from our current Patient Care Coordinators

What are some fun things you do during your job?

“Constantly connecting and interacting with patients. Having fun conversations with them, to get to know them!”

“Joking around with co-workers and patients, making the job fun and helping the patients enjoy their time here!”

What are some things you love about your job?

“The staff meetings we have. It is a positive ‘reset’ button or pat on the back and reminds us all, about our amazing team and purpose.”

“The charity work and community outreach we participate in!”

“I love the hard work and dedication this job requires.”

“I am challenged everyday, which helps me to grow as a person and as a Patient Care Coordinator!”